Exchange Policy

All of us here at Mr. Espresso take the utmost pride in our roasting services. We also want to make sure our customers are satisfied and taken care of. And we always want our customers to love our coffee as much as we do. If you don’t, that’s okay because we’re here to help you select the right coffee for you!

If you are not entirely satisfied with your purchase, you have 30 days to make an exchange from the date you received it. To be eligible for an exchange, you must return the item in the original packaging. Shipping charges to and from Mr. Espresso’s roastery in Oakland are non-refundable. Customer Service is available between 9 am and 5 pm PT Monday through Friday via phone (510) 287-5200 or email info@mrespresso.com to help. After 30 days we will no longer accept exchanges.